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Blackscreen on start up crashing PC.

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Blackscreen on start up crashing PC. Empty Blackscreen on start up crashing PC.

Post by Empzurg 18/03/24, 12:06 pm

I'm just trying to install retrobat on a fresh install of Windows 11 but whenever I launch it, it just black screens and the computer becomes completely unresponsive. I cannot even Alt-Tab to anything else or access task manager, my only option is to physically power down the computer. Also, no log is being generated.

This is using an AMD RX6600M without AMD Adrenalin.
Empzurg
Empzurg

Messages : 1
Date d'inscription : 2024-03-18

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Blackscreen on start up crashing PC. Empty Re: Blackscreen on start up crashing PC.

Post by Destruk 20/03/24, 12:41 am

If control-alt-delete doesn't work in that situation, there is Windows Event Viewer -- https://www.windowscentral.com/software-apps/windows-11/how-to-get-started-with-event-viewer-on-windows-11
When the screen is black, does pressing NumLock, ScrollLock or CapsLock turn on the lights on the keyboard?

You could also try booting in "Safe Mode" and see if it runs.
Destruk
Destruk

Messages : 12
Date d'inscription : 2024-01-29

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